Shipping policy
SHIPPING POLICY
Last updated: June 4, 2026
ORDER PROCESSING
All orders are processed within 1–3 business days after payment has been received and verified.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
DELIVERY TIMES
After processing, most orders are delivered within 7–14 business days.
While many orders arrive sooner, shipping times may occasionally vary due to customs processing, carrier delays, weather conditions, holidays, or periods of high demand.
SHIPPING COSTS
We proudly offer complimentary shipping on all orders.
TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a tracking number via email so you can monitor the progress of your shipment.
LOST, DELAYED, OR DAMAGED PACKAGES
If your package arrives damaged, appears lost, or experiences an unusual delay, please contact our support team at lustrewaveusa@gmail.com and we will gladly assist you.
Please note that occasional shipping delays do not necessarily indicate a lost package. We kindly ask customers to allow additional transit time before requesting a replacement or refund.
SHIPPING CARRIERS
Orders are delivered through trusted logistics partners and local delivery carriers, including USPS and other regional shipping providers.
CONTACT US
For any shipping-related questions, please contact:
Response Time: Within 24 Hours